Band 1: Management, Prozessgestaltung, Kundenperspektive. Forum Dienstleistungsmanagement
Manfred Bruhn; Klaus Backhaus; Karsten Hadwich; Silke Bartsch; Hans H. Bauer; Margret Borchert; Marc-Oliver Blockus; Markus Brenner; Nina Brockhaus; Ole Bröker; Marcus F. Demmelmair; Stefan Diestel; Michael Durst; Martin Eggert; Margit Enke; Tomas Falk; Günter Fandel; Jörg Finsterwalder; Sabine Fliess; Hartwig Fuhrmann; Bernd Gaiser; Pascal Gantenbein; Anja Geigenmüller; Sabine Haller; Maik Hammerschmidt; Joachim Hamburger; Ewald Heinen; Stefanie Klinkhammer; Manuela Koch; Volker Kuppelwieser; Heike Kurzmann; Florenz Lammert; Ingrid Lange; Alexander Leischnig; Michael Leyer; Carolin Löffler; Anton Meyer; Manuel Michaelis; Jürgen Moormann; Christian M. Niederauer; Sven Reinecke; Steffen Rogge; Steffen Silbermann; Klaus-Helmut Schmidt; Giuseppe Strina; Armin Töpfer; Markus Voeth; Marco Wehler; Georg Westermann; Johann Wenzl; Hauke Wetzel; Robert Wilken; Christopher Wirbelauer; David Woisetschläger
€399
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