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Die Digitalisierung und der Faktor Mensch

Stimmungsbilder, Erwartungen, bislang Unausgesprochenes – mit 10 Take-aways für Projektleiter in der Verwaltung

Anna-Maria Krebs; Oliver Gollanek

978-3-658-27992-9

2020
Edition 1
- Im Ergebnis entstehen 10 Take-aways für die Digitalisierung von Prozessen in der öffentlichen Verwaltung
- Die Interviews mit den „Personas“ zeigen die Erwartungen, Sorgen und Ängste aller am Transformationsprozess Beteiligten
- Der Interviewleitfaden und die Auswertesystematik werden als wiederverwendbare Werkzeuge mitgeliefert
€93 €84
10% OFF

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