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  • Albert Fleischmann; Werner Schmidt; Christian Stary; Stefan Obermeier; Egon Börger
    978-3-642-32392-8
    2012
    Edition 1
    • Novel BPM methodology focusing on process actors and their interactions
    • Exploitation of natural language semantics to increase stakeholder acceptance and process quality
    • Inclusion of many examples, checklists, tips for hands-on experience
    • Additional web site provides software and further material
    • Includes supplementary material: sn.pub/extras

    Open Access

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