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United Nations Sustainable Development Goals (SDGs)
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A Quality-of-Service PerspectiveGianluigi Viscusi; Carlo Batini; Massimo Mecella978-3-642-13571-22010 Edition 1- Takes into account all aspects of eGovernment systems planning: technology, public law, and economics, and social issues
- Emphasizes the quality of services , processes , and data
- Proof of concept in several case studies
- Includes supplementary material: sn.pub/extras
€100 €9010% OFF