License single eBooks
Your results
Search and Filter
Free text
Search across title, subtitle, authors, and ISBNs
ISBNs
Copy and paste up to 1000 ISBNs separated by comma(,), space (‘ ‘), or line break
Loading...
United Nations Sustainable Development Goals (SDGs)
Top books for working towards the SDGs, hand-selected by Springer Nature editors
0 selected out of 0 items
Series
Lecture notes, etc. How to find other series
0 selected out of 0 items
Copyright years
From 1815 onwards
0 selected out of 0 items
Collections
Our most popular sets of eBooks
R0 collections
Reference modules
0 selected out of 0 items
Subject
SN’s own taxonomy
Loading...
0 selected out of 0 items
-
Technology Innovation for the Service BusinessChristos Voudouris; Gilbert Owusu; Raphael Dorne; David Lesaint978-3-540-75504-32008 Edition 1- Covers all aspects from strategic strategic and tactical planning to day-to-day operational scheduling and resource management
- Describes both technologies and systems for automating and optimising service operations
- Based on latest research as well as practical experience from BT, one of the largest European service providers
- Offers best practice advice and describes hands-on techniques and methods for planning and project implementation, including emphasizing risk management agile delivery and benefit realisation
- Takes a look into the future by touching technology and business trends such as Web 2.0, digital service chains, real-time and real-time personalised service delivery
- Includes supplementary material: sn.pub/extras
€100