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Konflikte mit Kunden - kein Problem!

Wie Sie anspruchsvolle Kunden zufriedenstellen und Reklamationen erfolgreich behandeln

Wolfgang H.C. Junge; Martina Junge

978-3-322-94431-3

1998
Edition 1
- Dieser Ratgeber ist eine Anleitung für den souveränen Umgang mit schwierigen Gesprächssituationen und -partnern
€173 €156
10% OFF

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