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  • eBook:Handbook of Service Science, Volume II

    Handbook of Service Science, Volume II

    Paul P. Maglio; Cheryl A. Kieliszewski; James C. Spohrer; Kelly Lyons; Lia Patrício; Yuriko Sawatani
    978-3-319-98512-1
    2019
    Edition 1
    • Goes beyond the basics of the first volume to show service science in practice, embedded in real-world applications and examples, and in use in the global research community
    • Reflects the growth of collaborative economy (peer to peer) to the growth of cognitive and smart service systems to the growth of servitization of manufacturing
    • Features the research of younger, next generation researchers and academics, and explores the emergence of this new field through the eyes of today's new service scientists, revealing how we see the value and grand challenges emerging from the integration of theories, methods, and techniques
    • Suitable practitioners working on service innovations (how advanced technologies reshape the service landscape), policy makers, executive business leaders, and in higher education, for students studying innovation across disciplines

    €478

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