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  • An Intuitionistic Fuzzy Approach
    Roland Schütze
    978-3-319-59716-4
    2018
    Edition 1
    • Presents a method to analyze the impact of service failures in multi-layered IT service delivery models
    • Introduces a concept for a fuzzy method-based service-level engineering
    • Provides several use cases for the application of fuzzy methods in IT service level management

    €180

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