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  • Elio Borgonovi; Eugenio Anessi-Pessina; Carmine Bianchi
    978-3-319-57018-1
    2018
    Edition 1
    • Explains how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems
    • Showcases the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies allows governments to consider effects
    • Highlights recent changes within public sectors that concentrate more on measuring the value of their output by the quality and performance of the outcome
    • Includes supplementary material: sn.pub/extras

    €538

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