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  • Scientific Insights for Services Customers, Workers, and Managers
    Michael Lynn
    978-3-032-09533-6
    2026
    Edition 1
    • Examines the causes and consequences of tipping behavior and practices including the rise of digital tipping
    • Provides actionable insights for consumers, tipped workers, and service businesses
    • Provides an accessible synopsis of over 50 years of academic research

    €74

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