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  • Analyzing Service Delivery in the Digital Age
    Andrew Spencer
    978-3-030-61584-0
    2021
    Edition 1
    • Uses a hierarchical approach to explore all levels of technology adoption (computers, internet and ecommerce)
    • Offers a theoretical model that illuminates the decision-making process involving technology adoption in Caribbean travel firms
    • First book to focus on tourism in the Caribbean, as relates to its ability to exploit technological advances in service delivery

    €240

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