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  • Changing Perspectives – Design Thinking – Value-Led Design
    Albert Fleischmann; Stefan Oppl; Werner Schmidt; Christian Stary
    978-3-030-38300-8
    2020
    Edition 1
    • Presents an overview of process management, explaining it step by step, and highlighting the role of all stakeholders in the process
    • Introduces a selection of models that have proved useful in practice to discover, create, and implement real-world processes
    • Discusses the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of a company and its customers

    Open Access

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