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United Nations Sustainable Development Goals (SDGs)
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Mary E. Guy; Sharon H. Mastracci; Seung-Bum Yang978-3-030-24823-92019 Edition 1- Situates emotional labor within the public service paradigm and within national culture
- Provides contextual understanding of the subject from multiple levels: individual, organizational, cultural, and situational
- Explores how emotional labor is performed in 12 different countries across 6 continents
- Offers revisions to the current public service paradigm, based on the evidence revealed in the country-by-country discussions
€280 €25210% OFF