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  • Expectations and Experiences
    David Oliver; Celia Romm Livermore; Fay Sudweeks
    978-1-84800-207-4
    2009
    Edition 1
    • Focuses on an aspect of eCommerce that has not been researched - the role the internet plays in transforming the relationship between companies and customers
    • Looks at the services that are provided on the Internet from different industries and cultures to explore their social impact, rather than the technical mechanisms for building and operating them
    • Contributions from authors from around the world
    • A ground-breaking, time sensitive contribution to the literature in eCommerce

    €180

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