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  • A How-To Guide to Providing Effective Help and Support to IT Users
    Mike Halsey
    978-1-4842-5133-1
    2019
    Edition 1
    • Handy guide to providing effective, efficient, and professional IT support
    • Valuable advice for support technicians working with any type of user, small to large businesses, and for individuals and teams
    • Includes best ways to support users remotely as well as in the office

    €107

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