"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-8350-9536-6","Kundenorientierte Kommunikation","Konzeptionalisierung und empirische Analyse im Dienstleistungsbereich","Alina Seidel; Prof. Dr. Manfred Becker",2007,"1","https://doi.org/10.1007/978-3-8350-9536-6",231,""