"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-8348-1981-9","Smart Energy","Von der reaktiven Kundenverwaltung zum proaktiven Kundenmanagement","Christian Aichele",2012,"1","https://doi.org/10.1007/978-3-8348-1981-9",155,""