"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-663-08677-2","Kundenbindung aus Kundensicht","Konzeptualisierung — Operationalisierung — Verhaltenswirksamheit","Andreas Eggert",1999,"1","https://doi.org/10.1007/978-3-663-08677-2",168,""