"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-658-42411-4","Effektives Customer Relationship Management","Instrumente - Einführungskonzepte - Organisation","Stefan Helmke; Matthias Uebel; Wilhelm Dangelmaier",2024,"7","https://doi.org/10.1007/978-3-658-42411-4",234,""
