"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-658-33495-6","Praxisleitfaden Customer Centricity","Mit Kundendaten und Customer Experience die digitale Transformation erfolgreich meistern – mit Strategie-Framework und Umsetzungsplan","Michael Nenninger; Melanie Seidel",2021,"1","https://doi.org/10.1007/978-3-658-33495-6",187,""