"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-531-19359-5","Interaktive Arbeit","Theorie, Praxis und Gestaltung von Dienstleistungsbeziehungen","Wolfgang Dunkel; Margit Weihrich",2012,"1","https://doi.org/10.1007/978-3-531-19359-5",126,""