"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-322-91304-3","Versicherungsvertrieb im Wandel","Schlüsselfaktor: Kundenbeziehungsmanagement","Heinz Benölken; Emma Gerber; Reinhard M. Skudlik",2005,"1","https://doi.org/10.1007/978-3-322-91304-3",234,""