"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-322-90377-8","Organisations-Management in Dienstleistung und Verwaltung","Gestaltungsfelder, Instrumente und Konzepte","Rainer Bokranz; Lars Kasten",2003,"4","https://doi.org/10.1007/978-3-322-90377-8",234,""