"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-322-90302-0","Kundenmanagement im Multi-Channel-Vertrieb","Strategien und Werkzeuge für die konsequente Kundenorientierung","Hartmut H. Biesel",2002,"1","https://doi.org/10.1007/978-3-322-90302-0",187,""