"eBook ISBN","Title","Subtitle","Authors/editors","Copyright year","Edition","DOI","Price (EUR)","Additional info"
"978-3-322-89528-8","Customer Relationship Management","Mit dem richtigen CRM-System Kundenbeziehungen erfolgreich gestalten","Wolfgang Schwetz",2001,"2","https://doi.org/10.1007/978-3-322-89528-8",164,""